Tuesday, February 14, 2012

Letter of complaint II

Read the following article (http://www.telegraph.co.uk/travel/travelnews/4344890/Virgin-the-worlds-best-passenger-complaint-letter.html) taken from The Daily Telegraph about the best letter of complaint sent by a Virgin client. What do you think about it? Have you enjoyed it? Read other articles related to this topic that appear on the same website.


  1. I'm sorry but I cann't find the article...Do I have to get an authorization to see it? Thanks!

  2. Sorry, here you are:


  3. The article about "the passenger who did not like the in-flight meals" I found it hilarious. It is quite funny in fact. A bit too long and giving too many details of the food but very entertaining.

    I do not know what else to say really.To be honest with you if I have to write a complaint letter like that, I would write a few more bullet points and get to the point. Otherwise people get a bit bored half way through.
    Cristina Iglesias